Refund Ts&Cs
REASONS FOR RETURN
Returning your product if you’ve changed your mind.
Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 30 days, and we’ll give you a refund.
Returning a faulty item
If your product arrives damaged in anyway or develops a fault within 30 days of purchase, please contact anna@auspicium.co.uk with digital/electronic images showing the damaged item and its original packaging, and we will arrange for a replacement to be sent out to you.
After 30 days, we’ll repair or replace the product in accordance with the terms of the Consumer Rights Act 2015.
Please be aware it can take up to 14 days from your returning the item(s) to receiving your refund.
We’ll refund the person who originally placed and paid for the order.